o9n Terms & Conditions

o9n is a platform offering Myanmar players a range of online games including football betting, slots, live casino, and 2D lottery. We provide a secure service with SSL encryption and fair play policies.

• By accessing this website, the user confirms they are aged 21 or above.
• o9n may amend these terms at any time; changes take effect from the date they are published on the website.
• Continuing to access and play after changes are published constitutes acceptance of the revised terms.

Our platform is open to players aged 21 and above only. Access for anyone under 21 is strictly prohibited. Any account opened with a false age may be closed and any remaining balance forfeited.

Accessing o9n services is not permitted in certain locations due to legal restrictions. Each player is responsible for checking whether any legal restrictions apply in their own region. o9n is not liable for any issues arising from access that violates local laws.

Each player at o9n may open one account only. Registration must be completed using your own accurate information. The following are strictly prohibited—

• Opening multiple accounts by one person
• Registering with another person's personal information
• Entering an incorrect phone number, name, or payment details

If any of the above is found, o9n will investigate and may suspend or close the account.

Players are directly responsible for keeping their login credentials confidential. o9n is not liable for issues caused by—

• Sharing your password with another person
• Leaving your device unattended in an unsecured place
• Password exposure through phishing websites

If you suspect that an unknown person has accessed your account, change your password immediately via o9n Login and contact customer support.

o9n may suspend or close a player's account without prior notice for the following reasons—

• When a breach of these terms and conditions is detected
• Due to fraudulent financial activity
• Due to exploiting software bugs (bug abuse)
• Due to bonus abuse
• When required to enforce responsible gambling policy

Complaints regarding account closure can be sent to [email protected].

Players can deposit via KBZPay, Wave Money, AYA Pay, and Bank Transfer. The minimum deposit amount is 5,000 Ks.

• When making a deposit, you must use a payment method registered under your own name.
• Depositing from another person's payment account is prohibited.
• For any deposit issues, send payment proof to customer support immediately.

The minimum withdrawal amount is 20,000 Ks. Standard processing time is 10 to 45 minutes. Withdrawals may need to be made via the same method used for the deposit.

• Bonus funds and contributions are eligible for withdrawal only after the wagering requirement has been met.
• Delays may occur if identity verification has not been completed.
• We are not responsible for delays caused by banking processes.

• Depositing and immediately withdrawing without placing bets (as a form of money transfer) is prohibited.
• Chargeback requests will not be treated as disputes — they will be regarded as fraud and the account will be closed immediately.
• We are not responsible for financial errors on your account if we are not notified within 24 hours.

o9n offers a 100% bonus on the first deposit, up to 500,000 Ks. Players who receive this bonus may only withdraw after wagering the bonus amount 20 times.

Example—

• Deposit 20,000 Ks and receive a 20,000 Ks bonus, giving a balance of 40,000 Ks; wagering requirement is 20,000 × 20 = 400,000 Ks.
• Deposit 1,020,000 Ks and receive a 500,000 Ks bonus, giving a balance of 1,520,000 Ks; wagering requirement is 500,000 × 20 = 10,000,000 Ks.

Winnings earned with bonus funds cannot be withdrawn until the wagering requirement is met. Check the promotion announcement for the bonus to see which games it can be used on.

o9n's VIP program has 5 tiers: Bronze, Silver, Gold, Platinum, and Diamond. Cashback rates are—

• Bronze — weekly cashback up to 0.3% per week
• Silver — weekly cashback up to 0.6% per week
• Gold — weekly cashback up to 0.9% per week
• Platinum — weekly cashback up to 1.2% per week
• Diamond — weekly cashback up to 1.5% per week

VIP levels may change depending on your play pattern and activity. o9n reserves the right to change VIP services without prior notice.

If intentional bonus abuse is detected — such as playing opposing bets or using a single payment source to claim bonuses — the bonus and any winnings from it will be voided and the account may be suspended.

Game results are generated by Random Number Generator (RNG) technology. The result determined by the server is final; client-side errors cannot change the outcome.

• Once a bet is placed, it cannot be changed or cancelled.
• If there is a server outage or network disconnection, the game result will be determined from the point of successful completion and can be viewed by the player in the data.
• If a game issue occurs, contact customer service immediately and record the time of the incident.

Players are prohibited from doing the following—

• Exploiting software bugs for profit
• Using bots or automated playing tools
• Attempting unauthorised access to the server during play
• Using any technology to unlawfully influence game results

If any such violation is found, o9n may void results and suspend the account.

For any issues related to football betting policy, the rules of o9n's football service apply—

• In the event of a match cancellation, the stake is refunded at the original amount.
• Whether overtime / extra time results are included must be selected at the time the bet is placed.
• Bets cannot be placed after the football match has started.

o9n provides this website on an "as-is" basis. o9n is not responsible for—

• Account data lost due to network failure on the player's side
• Downtime during server maintenance periods
• Service issues from third-party payment providers
• Incorrect amounts entered by the player themselves

All designs, code, images, records, and content on the o9n website are the intellectual property of o9n. Copying, distributing, or modifying them without permission is prohibited.

Personal information provided by players will be protected and maintained by us, with full details in the Privacy Policy. Data will not be sold or shared with third parties. Data security is protected with SSL encryption.

o9n puts players' health and wellbeing first. Players must read the Responsible Gaming policy to protect themselves.

• You can contact customer service to set play limits (deposit limits, session limits).
• You can apply for a voluntary temporary account self-exclusion.
• If you feel you have a problem with your gaming habits, we encourage you to seek professional help.

If an issue arises between a player and o9n, the following steps must be taken—

• First step — write to [email protected] to resolve the issue.
• Customer service will resolve issues via 24/7 Live Chat.
• For serious disputes, server logs and game activity data will be reviewed to reach a decision.
• o9n's decision is final; if you disagree, it is understood that you agree in advance not to continue playing.